1. Purpose
These Terms and Conditions govern the use of the SD Case Management website and online services. By accessing or using this website, you agree to comply with these Terms and Conditions.
2. About SD Case Management
SD Case Management provides NDIS Plan Management and Business & Finance Solutions including bookkeeping, payroll support, NDIS provider finance support, aged care and CHSP finance support, financial reporting and business systems support.
3. Acceptance of Terms
By using this website, submitting forms, making enquiries or accessing online resources, you acknowledge that you have read and accepted these Terms and Conditions.
4. Website Use
Users must use the website lawfully and responsibly. Users must not interfere with website functionality, attempt unauthorised access, introduce malicious software or misuse website content.
5. Information on this Website
Information is provided for general information purposes only. While reasonable care is taken, SD Case Management does not warrant that information is complete, accurate or suitable for every circumstance.
6. NDIS Information
Information relating to NDIS funding, plan management, pricing arrangements and participant supports is provided as general information only and should not be relied upon as a substitute for independent advice.
7. NDIS Pricing Tool
The NDIS Pricing Tool provides indicative information only. Results are estimates and may change due to NDIS Pricing Arrangements and Price Limits updates, participant circumstances or NDIA requirements.
8. Business & Finance Services
SD Case Management provides bookkeeping and business administration support services. Unless expressly agreed, SD Case Management does not provide taxation advice, legal advice or financial product advice.
9. Online Forms and Sign Up
Submission of an enquiry, referral or sign-up form does not create a contractual relationship. Services commence only after acceptance by SD Case Management and execution of relevant agreements.
10. Referrals
Support coordinators, providers and representatives submitting referrals warrant that they have authority to provide information and request contact on behalf of participants where applicable.
11. Appointments
Appointment requests are subject to availability. SD Case Management reserves the right to reschedule, decline or cancel appointments where necessary.
12. Intellectual Property
All content including logos, branding, graphics, text, downloadable materials and website design remains the property of SD Case Management unless otherwise stated.
13. Copyright
Users may view and print website content for personal and non-commercial use. Reproduction, modification or distribution without written consent is prohibited.
14. Third-Party Links
The website may contain links to third-party websites. SD Case Management is not responsible for the content, availability or privacy practices of external websites.
15. Privacy
Personal information is handled in accordance with the SD Case Management Privacy Policy. Users should review the Privacy Policy before providing personal information.
16. Security
While reasonable measures are taken to maintain website security, SD Case Management cannot guarantee uninterrupted access or that the website will always be free from viruses or technical issues.
17. Limitation of Liability
To the maximum extent permitted by law, SD Case Management is not liable for indirect, incidental, consequential or economic loss arising from use of this website.
18. Australian Consumer Law
Nothing in these Terms and Conditions excludes rights or remedies that cannot be excluded under the Competition and Consumer Act 2010 (Cth) or Australian Consumer Law.
19. Indemnity
Users agree to indemnify SD Case Management against claims, losses, damages and expenses arising from misuse of the website or breach of these Terms and Conditions.
20. Suspension of Access
SD Case Management may restrict, suspend or terminate access to the website without notice where misuse, unlawful activity or security concerns arise.
21. Changes to Services
SD Case Management may modify website content, services, pricing, functionality or resources without prior notice.
22. Changes to Terms
These Terms and Conditions may be amended from time to time. Continued use of the website constitutes acceptance of any updated Terms.
23. Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be subject to the jurisdiction of the courts of New South Wales.
24. Complaints and Feedback
Complaints or feedback regarding website use or services may be submitted to SD Case Management using the contact details below.