Tools, Guidance & Answers —All in One Place

Plan management is a support that helps you manage the financial and administrative aspects of your NDIS plan. A plan manager pays your providers, tracks your budget, and gives you more choice and control over your supports.

Plan management is funded separately in your NDIS plan and does not come out of your other support budgets. There is no out-of-pocket cost to you for using a registered plan manager.

Yes! With a plan manager, you can choose both registered and unregistered NDIS providers, giving you greater flexibility in who delivers your supports.

Providers send invoices directly to us. We verify them against your plan and NDIS price limits, then process payment on your behalf — typically within 2–5 business days.

We aim to pay providers within 2–5 business days of receiving a valid invoice. You and your providers can track payment status through our online portal.

Yes, you can change plan managers at any time. Contact the NDIS or your support coordinator to update your plan, then reach out to us to start the onboarding process.

When your plan is reviewed or changed, we update your budget records accordingly. We'll notify you of any changes that affect your funding and help you transition smoothly.

Simply click the "Sign Up Online" button or call us on 1300 123 456. Our team will guide you through a quick and easy onboarding process to get you started.